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Help to make a complaint

If you wish to make a complaint about an NHS service you or one of your family or friends received we have a special NHS Complaints Advocacy Service self help pack.

Within this pack there is a booklet, 'About POhWER NHS Complaints Advocacy', which will help you understand how NHS Complaints Advocacy works so that you can decide if you want to make your complaint yourself, with telephone back-up any time you need it, or whether you believe you need an advocate to support you one-to-one.

If you feel you would like to do it yourself, the self help pack gives you a step by step guide and a leaflet. Please follow the link below:

 http://www.pohwer.net/Resources/POhWER/NHS%20complaints%20advocacy/about-pohwer-nhs-complaints-advocacy.pdf

 About POhWER NHS Complaints Advocacy 
 
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