Please note that we require two full working days (48 hours) notice for repeat prescriptions. Please remember to allow more time at weekends, Christmas time or Bank Holidays, or if you are going away. Whenever possible please use the printed list we provide with your medicines, ticking the items that you do need and crossing off those that you do not need.
Click on the tab above to see our dispensing timescales guide
You can register for Systmonline to view your regular prescriptions and request your repeats. It’s very simple and your message will arrive within our clinical system and allow us to import it into your medical record, saving us time, and of course paper too as we will no longer need to print it off. The system is secure so no-one else can see your details. You can also use Systmonline to book appointments.
If you would like to register for this service, simply pop into the surgery with an item of photographic identity and a utility bill showing your name and address and you will be given a password and user name for when you log onto the site:
When you telephone us for a repeat prescription you will be asked to divert your call to a voice mail system where you will leave your order. It is important to remember to give your name and date of birth first, then the full list of medicines you require. If you are requesting medicines for more than one person, you will need to make a second call as there will not usually be enough time on the system to place more than one order.
If you are able to personally bring in your repeat requests to the surgery they can be placed in the secure box in the entrance lobby, or handed in at reception or the dispensary hatch. There is also a prescription box to the left of the dispensary hatch.
You can fax your repeat prescriptions to us on 01949 21283.
Prescription collection and home delivery services:
If we do not dispense for you because you live close to a pharmacy, such as those in Bingham, you can arrange for your chosen pharmacy to collect your prescriptions from East Bridgford for you. Speak to the pharmacy staff about this collection service.