Please note that we require two full working days (48 hours) notice for repeat prescriptions. Please remember to allow more time at weekends, Christmas time or Bank Holidays, or if you are going away. Due to the current Pandemic situation there may be some delays due to staff absence and increased demand. Please bear with us. Whenever possible please use the printed list we provide with your medicines, ticking the items that you do need and crossing off those that you do not need.
Click on the tab above to see our dispensing timescales guide
You can register for Systmonline to view your regular prescriptions and request your repeats. It’s very simple and your message will arrive within our clinical system and allow us to import it into your medical record, saving us time, and of course paper too as we will no longer need to print it off. The system is secure so no-one else can see your details. You can also use Systmonline to book appointments.
If you would like to register for this service, simply pop into the surgery with an item of photographic identity and a utility bill showing your name and address and you will be given a password and user name for when you log onto the site:
Following NHSE and CCG guidelines we will NOT be taking telephone orders for repeat prescriptions. Therefore the telephone ordering line will STOP from 1st September 2020. The box in the entrance to the practice can still be used for written requests for repeat prescriptions otherwise,
PLEASE USE THE NHS APP OR SYSTMONLINE FOR ORDERING OF REPEAT PRESCRIPTIONS
If you are able to personally bring in your repeat requests to the surgery they can be placed in the secure box in the entrance lobby, or handed in at reception or the dispensary hatch.
If we do not dispense for you because you live close to a pharmacy, such as those in Bingham, you can arrange for your chosen pharmacy to collect your prescriptions from East Bridgford for you. Speak to the pharmacy staff about this collection service.
Home Delivery Service
We operate a home delivery service for dispensing patients only every Tuesday. For further information please contact a member of the Dispensary Team (Option 4 if phoning).