Non-urgent advice: Enhanced Access & Out of Hours
A doctor is available in an emergency 24 hours a day. When you telephone the surgery out of hours you will be connected to the out of hours service. This is co-ordinated by Nottingham Emergency Medical Services (NEMS) staffed by local doctors and nurses, and is for emergencies that cannot wait until the surgery is open again.
The doctor on call may give you advice or may ask you to attend the surgery the following day, or make a visit to you in your home.
You may also visit the NHS Walk-in Centre on London Road, Nottingham (near the BBC).
Rushcliffe Enhanced Access Service
As a Rushcliffe patient you can access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need ongoing review by your usual practice.
You can book through your surgery during opening hours, for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 5.00pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse, Healthcare Assistant or First Contact Physiotherapist at one of four locations across the borough.
The location will depend on the day of your appointment.
The additional evening and weekend appointments will be available at:
Castle Healthcare in West Bridgford
Radcliffe-on-Trent Health Centre
Keyworth Medical Practice
East Leake Health Centre
Please note that all enhanced hours appointments are pre-bookable only by contacting your own GP practice. There is no walk-in service offered.
If you need advice and guidance about a medical condition or emergency medication when the practice is closed you can call NHS Direct on 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
If you are suffering from chest pains and/or shortness of breath call 999 immediately.