Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system: SystmOnline
  • These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday and Thursday 8am to 8pm and Tuesday, Wednesday and Friday from 8am to 6.30pm

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Please note that we require three full working days (72 hours) notice for repeat prescriptions. Prescriptions submitted after 1.00pm will not be processed until the following day.

Our Dispensary counter is open Monday to Friday from 8.20am to 6.30pm.

Please remember to allow more time at weekends, Christmas time or Bank Holidays, or if you are going away. Due to the current situation there may be some delays due to staff absence and increased demand. 

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

If we do not dispense for you because you live close to a pharmacy, such as those in Bingham, you can arrange for your chosen pharmacy to collect your prescriptions from East Bridgford for you. Speak to the pharmacy staff about this collection service.

Home Delivery Service

We operate a home delivery service for dispensing patients in all villages within our boundary every Tuesday and for East Bridgford Tuesday and Friday. For further information please contact a member of the Dispensary Team (Option 4 if phoning).

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am on 01949 20216
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

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